Privacy Policy

1. Introduction

AM Media & Design ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our client portal, or engage our services.

2. Information We Collect

2.1 Personal Information

When you create an account, submit a contact form, or engage our services, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Company name
• Billing and payment information (processed securely via Stripe)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website

2.3 Files and Documents

When using our client portal, you may upload or receive files such as invoices, project documents, and other materials. These files are stored securely and are accessible only to authorized users.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information (invoices, receipts)
• Communicate with you about projects, updates, and support
• Send promotional communications (with your consent)
• Comply with legal obligations
• Detect and prevent fraud or unauthorized access

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: We use third-party services to help operate our business, including Stripe (payment processing), Supabase (data storage and authentication), and Resend (transactional email delivery). These providers have access to your information only as needed to perform their functions. In particular, your email address is shared with Resend solely to deliver transactional emails such as payment confirmations and invoice receipts.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (HTTPS/TLS), encryption at rest, secure authentication, and access controls. Payment information is processed entirely by Stripe and is never stored on our servers.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Request portability of your data
• Withdraw consent for marketing communications

To exercise any of these rights, please contact us at contact@ammediandesign.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to remove that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at contact@ammediandesign.com.